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Terms & Conditions


Payment

We accept all major credit cards and PAYPAL, Paypal is worldwide accepted and safe for both sides.

Our product prices are originally calculated in Thai Baht(THB) currency but we also provide other main currencies: USD, CNY and EUR.

Prices are calculated according to the actual exchange rates.



Shipping

Standard domestic and worldwide shipping is done through Thailand Post. However for all orders, we also offer 2 types of shipping methods:

EMS (Express Mail Service), which will take 1-2 days for domestic and 5-7 working days worldwide shipping. A bit more expensive but it is faster and insurance are included

We also offer shipping with Economy Air Mail, registered small package take 2-4 days for domestic and 2-3 weeks worldwide shipments.

Both shipment methods provide tracking code, by which you can track down the parcel via http://track.thailandpost.co.th/tracking/

The shipping costs do not included any customs fees and / or local taxes.  Please contact your local customs office if you need to find more on this.



Returns and Exchanges

We guarantee satisfaction !

If the quality of our clothes flaws or fail to meet you requirements, you can always return the items in its original condition within 7 days after you received the shipment.

Any returned items must be unworn, unwashed, and otherwise unused and have the original tags/labels attached.

We will transfer the buying price back to you within 7 days after we received the items back (in its original condition).

Please Note : we take full responsibility for our products regarding the price but we will not refund the shipping cost.

The Refund and Exchanges policy is for online ordering only. It does not apply for walk in customers.



If you have any doubt and need our help, please feel free to contact us any time for more details via :


We are always happy to help you anytime and answer all of your questions.

Thank your for reading this and if you have any questions: We are available !

Chiangmai Cotton

Happy shopping